What is Microsoft Teams Direct Routing?

Our Microsoft Teams Direct Routing solution integrates directly into your Microsoft 365 tenant and enables SIP breakout to the PSTN via our Microsoft certified cloud gateways. The solution dramatically reduces the costs associated with Microsoft calling plans, and provides greater flexibility and compliance including advanced call recording and integration into legacy PBX systems.


Microsoft Teams Direct Routing Features

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    Fully certified by Microsoft for Direct routing using Ribbon SBCs

    Our Cloud SBC’s work behind the scenes to ensure that voice, video and data communications flow smoothly and securely between networks and the people who use them.

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    Integrated support services with Microsoft

    We provide a comprehensive support wrap for both your Microsoft Teams tenant and hosted SBC.

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    Scale to 1,000’s of endpoints

    Our solution scales from a few devices to many thousands, enabling the full MS Teams voice experience with the flexibility of traditional SIP services.

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    Advanced SIP Security

    Our solutions provides secure SIP trunks and optional connectivity that enables real-time location-based routing and break-out to the PSTN.

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    Flexibility with Coexistence

    Hybrid voice platforms enable a wide range of migration options, ensuring a smooth migration to UC by enabling coexistence with legacy systems.

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    Real-time Monitoring

    Have peace of mind knowing your administrator can monitor voice quality in real-time from our advanced call analytics platform.

Get in touch

Book a free consultation

Please complete the form to book a free, no-obligation Microsoft Teams voice planning session.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Understand your requirements

    We’ll talk about the different options for implementing the productivity tools in your business.

  • Create a roadmap

    We’ll agree an implementation plan that works for you.