our solutions
it support
for macs

OVERVIEW

IT Support for Macs

We are part of the Apple Consultants Network, meaning our technical team of certified Apple technicians are professionally trained in Apple technologies, and therefore able to deliver high-quality, specialised services for Mac devices and networks.

This means we are qualified to provide expert IT services to assist your business in getting the most value from your Apple technology.

APPLE SERVICES

Device, security & software

End-to-End Device Lifecycle

Our team of technical experts will procure and provision your devices leveraging the power of Apple Business Manager, automating the management of all corporately owned apple devices.

Managed Device Security

Using Apple-centric anti-virus software, our technology experts will configure and manage best-in-class endpoint security policies for your devices, preventing the risks associated with cyber-crime.

macOS & iOS Customisation

We will regularly upgrade all your devices to ensure they are operating on the latest macOS and iOS software. We will also establish and implement customised security and network settings for all devices, including VPN passwords and WiFi configurations.

Apple-centric support

Our team of certified Apple technicians will be on-hand 24-hours a day, 365 days a year, to resolve any device or app issues your workforce encounter.

Your team will have access to a 24/7 service desk, managed by our friendly Apple technicians, who will be able to help resolve and escalate problems related to your Apple devices or applications.

APPLE SERVICES

Apps, servers & networks

Application Deployment

As well as keeping an eye on and updating existing applications, we will provide you with a bespoke self-service app store that will act as a centralised location for application deployment and management.

Server Management

We will closely monitor and maintain your server, implementing  updates and averting problems associated with server space or disk failures. Our technical team will also regularly backup your important files to the cloud, preventing risks of data loss.

Network Management

Our engineers will ensure your Apple devices are running in an optimal configuration with the latest features and security patches, whilst working to improve your data network reliability, security, and performance.

"Our unique mac support services will improve the performance of your office network, whilst harnessing the latest cloud technologies."

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    Virtuoso IT Limited
    Level 9, 4 Williamson Ave Grey Lynn, Auckland, 1021
    P: 0800 122 599  | E: [email protected]

    Copyright © 2023 Virtuoso IT Limited. Virtuoso IT Limited is a private limited company registered New Zealand.
    Registered office address: Level 9, 4 Williamson Ave Grey Lynn, Auckland, 1021, New Zealand, Company Number: 1590266 GST Number: 098-260-501