IT support

for healthcare services

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overview

How we support healthcare services

Virtuoso’s IT support for healthcare services is carefully tailored to the unique needs of this sector.

We obtain a wealth of knowledge on the importance of secure IT in healthcare services. With GDPR putting more pressure on healthcare sectors than ever to appropriately store personal information, it’s vital that you have an IT setup that can keep up with the ever-changing processes and policies of today.

As a customer of Virtuoso, we will work around-the-clock to provide you with 24/7 support from our technical experts, 365 days a year. Meaning you and your staff will never face a technical challenge alone again.

Our IT services can support your business in transitioning to a completely cloud-based way of working, ensuring your staff always have access to vital information, whenever they need it. Say goodbye to downtime and unresponsive systems as the cloud enables your business to scale and grow.

We aim to provide you with an IT setup that operates quickly and efficiently, so that you can continue with your busy schedule, uninterrupted.

Report that migrating to the cloud has improved security

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Report that migrating to the cloud has improved security
of SMEs report reduced costs as a result of the cloud

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of SMEs report reduced costs as a result of the cloud
of SMEs report security benefits after moving to the cloud

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of SMEs report security benefits after moving to the cloud
are reinvesting saved money back into their business

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are reinvesting saved money back into their business

Our IT Support solutions will help your business get the most out of technology. Let’s get started

Services

What you will receive

  • Safeguarding Sensitive Data

    There is nothing more important than the protection and security of your business data. Our data security processes are audited every year, meaning you can trust us to provide the correct advice when it comes to handling sensitive data. Our advanced cyber security services leverage the latest cloud, AI and machine learning capabilities, to intelligently detect and respond to any potential cyber threats. Furthermore, we provide regular educational training to prepare your staff on how to respond to the wide array of complicated cyber-attacks we are vulnerable to today.

  • Policy Compliance

    Ensuring your business is compliant with regulations and policies is a top priority within the financial services sector, particularly with recent GDPR regulations forcing businesses to assess how they handle technology and data. We tailor all our technology solutions to meet the appropriate guidelines set out by policies, so you can rest assured that your business remains compliant. We can also take your business through the process of acquiring various other accreditations you may need guidance with, such as the Cyber Essentials Certification.

  • Access To Files

    With so many of your employees needing access to files across various facilities, we understand that ensuring secure access to files is crucial for daily operations to run smoothly. We can help your business reap the benefits of migrating to the cloud, by enabling your staff access to files and systems from anywhere, on any device, at any time – without jeopardising security. By migrating to a cloud-based IT environment, you will open up possibilities for your applications to expand freely and develop at the same speed your business does.

  • 24/7 Technical Help

    Your employees don’t have the time to tackle IT problems while working with clients. Your IT just needs to work and support you with your busy schedule. Our 24/7 service desk operates 365 days a year, enabling you to receive best-in-class support from technical experts, anytime. Our teams of experienced and certified engineers will ensure your IT systems remain ready for business. We will handle your concerns, whether it’s cyber security, data protection or accessing files from foreign environments. We will always be available to provide fast and reliable support.

Solutions

Challenges we will solve

  • Advanced Security

    Protecting data and information belonging to your employees and clients should be a top priority. By leveraging Microsoft Azure, we help our customers eliminate cyber security risks around data leakage. As well as this, our cyber security experts will be on-hand at all times to ensure your business is safe from phishing emails, malware and ransomware. We’ll even provide free regular scans of the dark web, to ensure no business credentials have been compromised and that your business will never face the troubles of missing information.

  • Technology & Insights

    We know how important data is to your business, so wouldn’t it be great to have access to technology that provides valuable insights that you can use to grow your business? We will integrate Microsoft cloud-based technology platforms that will give your business better oversight on staff productivity and engagement. We can also make suggestions around alternative CRM systems that may assist in streamlining workflows and introduce more efficient and productive internal operations.

  • Regular Consultations

    Whether it’s transferring all your business activities to one seamless platform, or integrating a new tool to support your staff, our experts will handle it all. We can design you a bespoke and sophisticated IT roadmap, at a competitive price, that will ensure you continue to work quickly and efficiently. As your business grows, we will support you with an IT audit every 90-days, helping you drive successful and lasting technology changes that will support the growth of your business and help your employee’s with their day-to-day.

Every business is a technology business, let’s explore your potential together Let’s get started

Now we’re now working entirely from Azure, we’re not at risk of on-premise hardware failing or needing to be replaced, and our teams are using fully integrated systems to collaborate on data, all over the UK.
Babak Erfani, Director, Quartz Project Services
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