About us

Virtuoso was founded as an IT infrastructure consultancy by a team of technical architects.  The core focus was helping customers with virtualisation, end user computing and application delivery challenges.  They identified a gap in the consultancy market, where traditional players were focused on vendor sales targets and incentives rather than customer requirements. 

Shortly after the company was founded, Virtuoso was awarded Microsoft Gold Partnership, in acknowledgement of  strong technical capability in Microsoft technology.

Over the next three years, the firm grew quickly, building a reputation of technical excellence.  Virtuoso moved into their first office in Metropolitan Wharf, Wapping in early 2012.

As a result of customer demand, Virtuoso expanded into IT Managed Services providing bespoke infrastructure and network support to an expanding mid-market customer base. The team built upon its consultancy capabilities to expand into tailored managed services.

During 2015, Virtuoso made significant investments in operational tools and processes to ensure it could scale to meet customer demand.  This included alignment to the ITIL service management framework. 

Virtuoso expanded IT Managed Services to include full Service Desk capability in 2016, as well as being awarded places on key government frameworks.

Virtuoso achieved ISO 27001:2013 accreditation in 2016, demonstrating their focus on information security.  Virtuoso launched EliteSupport, an IT outsourcing solution targeted specifically at London small and medium businesses. In response to global expansion of our UK customers , the firm launched a New Zealand operation to support 24×7 customer support.

As a result of further growth, the firm moved into their Canary Wharf offices in early 2018.  Virtuoso expanded it’s security portfolio in 2018 as well as achieved three additional Microsoft Cloud competencies. Virtuoso continues to deliver innovative cloud solutions to an expanding customer base.