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it support services


Our IT Support Services

When you outsource your IT to a trusted partner, they assume responsibility for ensuring that the day-to-day tasks are taken care of so you can focus on your core business. Our IT support solutions make your business more agile and innovative by reducing operating costs and risks while improving efficiencies.

Our IT Support solutions will help your business get the most out of technology. Let’s get started


Comprehensive IT services include

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    Service desk

    Virtuoso’s 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Intelligent toolset

    Our solution includes a state-of-the-art intelligent toolset, enabling our team to protect, monitor, manage, automate and proactively fix issues with your technology.

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    Supplier escalation

    We really get to know your company, and manage your 3rd party support relationships on your behalf.  This ensures your staff have the support they need, when they need it without being a burden on your internal teams.

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    Whether your IT infrastructure is in the cloud or on-premise we ensure it’s always optimised to support the applications that your business demands.

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    Network Management

    Cloud services are network dependent, which is why Virtuoso’s network management and monitoring services have become critical to IT.

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    Endpoint security

    Client and server endpoints are centrally managed and continually monitored, ensuring security and stability while maximising uptime and employee productivity.


Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT adviser

    Through our regular quarterly business reviews, we will oversee your IT roadmap ensuring your technology investments are paying dividends to your business.

  • Economies of scale

    As your business grows, it’s technology and support requirements will grow, too. When you use a managed IT service you can scale your business up or down, on-demand.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, ensuring devices are secure and configured for optimal performance.  Users will have access to the apps they need to stay productive.

  • Lower Risk

    By outsourcing your technology support to an experienced and certified Managed IT Service company, you lower the risk associated with downtime and lost productivity.

Every business is a technology business, let’s explore your potential together Let’s get started

Virtuoso has brought our overseas offices closer together. By simplifying company-wide communication and collaboration, our company culture is stronger than ever.
Lisa Woollard, Danos Associates
Pricing and Plan

1 monthly fee for all IT services. No unpredictable surprises


Designed for businesses with basic IT security requirements
Call for Pricing
Pricing is based on managed users
  • All EssentialSupport services include:
  • 24/7 system monitoring
  • Patch management
  • Monthly Reporting
  • Quarterly Business Review


A fully comprehensive plan for any business size or needs.
Call for Pricing
Pricing is based on managed users
  • All EliteSupport services include:
  • Unlimited 24x7x365 Remote & Onsite Support
  • Device Management
  • Hub365 IT Support Portal
  • Warranty Management
  • 3rd Party Support Escalation
  • Cloud Application Management
  • Quarterly Business Review
  • Dedicated Account Manager


A bespoke service tailored specifically to business needs..
Call for Pricing
Pricing is based on managed users
  • Bespoke services can include:
  • Custom Service Level Agreements
  • Bespoke Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Regular onsite visits
  • Security Operations Management
  • Custom Application Support
For more information

We're more than happy to talk it through

Get in touch

Book a free consultation with one of our IT specialists

Please complete the form to book a free, no-obligation IT support planning session.

  • Create a roadmap

    We’ll agree an implementation plan that works for you.

  • Understand your requirements

    We’ll talk about the different IT support packages and match them to your requirements. 

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what IT support you need.