Our multi-award-winning IT support services in Australia will make your business more agile and innovative by transforming your technology in a way that reduces operating costs, minimises risks and improves efficiency. Our highly qualified team of IT specialists will handle your day-to-day technology responsibilities, as well as larger complex projects, all the while working alongside your internal teams to ensure our services are tailored to the needs of your users.
Our cloud-focused approach to delivering managed IT support to London businesses makes us the perfect technology partner for modern businesses. We will help you discover a range of intelligent solutions that will transform your way of working.
Our IT support services are included as standard for all OnTrack customers.
WORLD-CLASS IT SUPPORT
“Virtuoso help us get the most out of Microsoft 365 and provide 24/7 support to staff in New York, London and wherever else we work around the world.”
Andrew Taylor | CTO | Q5 Partners | 200+ staff
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IT support is best defined as a set of bespoke technology services, provided to businesses wishing to maintain or improve their IT infrastructure. Our IT support services are designed to make continual improvements to your business, through our unique process that combines best-in-class support, modern technology, unique insights and a bespoke strategy.
On a basic level, IT support is best understood as having a team of tech experts available to resolve problems when needed. However, this reactive approach is not how we do things at Virtuoso. We've got a unique perspective on managing risk and cost, giving our customers better outcomes for their technology. Our unique approach ensures the technology services you receive are delivering real business outcomes, whether that’s improving efficiency, boosting staff morale, or advancing your services.
Whilst there are many benefits to having an in-house IT resource who really understands your people and culture, it’s impossible for your internal teams to juggle the day-to-day as well as complex technology projects. Whether you want to improve your cyber security posture or migrate your workloads to the cloud, you need the time and resources to do this. An IT support partner can work alongside your existing IT people to implement transformative changes, with minimal disruption to operations.
Even if your business operates strictly 9am-5pm, your technology is running 24-hours a day. Your staffs systems, e.g. emails, CRMs, finance systems, files, are all available around-the-clock. This means there can be problems at any time of the day. It might be something simple like a system becoming inaccessible, or it might be something serious like a cyber-attack. If it happens out-of-hours, you need an IT expert who is available to monitor and resolve these hurdles for you. Virtuoso can do this.
Customers of our managed IT service, OnTrack, benefit from having all day-to-day IT tasks, as well as complex technology projects, taken off their hands, allowing them the time they need to focus on their core businesses.
Users supported globally, from Europe, to Australasia
Of customers are satisfied with OnTrack services, every month
UNLOCK YOUR POTENTIAL
Unlock the full potential of your business with a free IT consultancy session. Our experts will take the time to understand your unique requirements and create a tailored roadmap to help you achieve your technology goals.