Existing Customers

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help you today?

Everything you need to get fast, effective support — whether it’s raising a ticket, starting a remote session, or speaking directly to one of our engineers.

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Regional Support Lines
Call your nearest team — all lines answered by our global team of engineers
🇬🇧
United Kingdom
+44 (20) 3326 3901
24 Hours a Day, 7 Days a Week
🇦🇺
Australia
+61 (2) 9139 3936
24 Hours a Day, 7 Days a Week
🇳🇿
New Zealand
+64 (9) 553 7080
24 Hours a Day, 7 Days a Week
🇺🇸
United States
+1 (332) 213 3920
24 Hours a Day, 7 Days a Week
TechHub Customer Portal
Your dedicated portal for full visibility of all open and historical support tickets, plus access to self-service resources, knowledgebase articles and report.

Login to TechHub
Remote Assistance Session
Let one of our engineers connect directly to your device to diagnose and resolve issues in real time — no need to be in the same room, or even the same country.

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Submit a Support Ticket
Not urgent? Log your issue via email and we'll pick it up straight away. You'll get a confirmation and regular updates until the issue is fully resolved.

Submit a ticket